18th December 2020

Basic Email Basic/Advanced Email Access Issue

FIXED 09:00 AM EST

The basic/advanced email issue was fixed.

If you continue to experience any issues, please contact our support team.

Thank you for your patience.


A small subset of users may not be able to connect to Basic and/or Advanced webmail at this time.

Our internal team has identified the core issue and is currently working on a resolution.

Further updates will be posted here. Thank you for your patience and cooperation in regard to troubleshooting this issue.