Past Incidents

COMPLETED: JULY/24/2025 - 06:36 AM EST

The server sh-cp2.yyz2 maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.

We apologize for any inconvenience caused.

EMERGENCY MAINTENANCE: JULY/24/2025 - 06:30 AM EST

Server sh-cp2.yyz2 is undergoing maintenance, so its services may be affected and become inaccessible.

Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.

COMPLETED: JULY/23/2025 - 10:20 AM EST

The server sh-cp2.mia1 maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.

We apologize for any inconvenience caused.

EMERGENCY MAINTENANCE: JULY/23/2025 - 10:05 AM EST

Server sh-cp2.mia1 is undergoing maintenance, so its services may be affected and become inaccessible.

Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.

COMPLETE - JULY/22/2025 - 10:55 AM

This incident has been resolved.

We apologize for any inconvenience this may have caused you.

If you encounter any issues on your side, do not hesitate to reach out to us by phone or email.

Thanks for your patience and understanding.

INVESTIGATING: JULY/22/2025 - 10:05 AM

Our LiveChat system is currently experiencing some issues, and you may be unable to use it properly now. We're investigating this currently, and further updates will be provided here.

You can still reach us by phone or via a support ticket/email. Thank you for your patience and cooperation.