Some systems are experiencing issues

Past Incidents

16th January 2020

No incidents reported

15th January 2020

No incidents reported

14th January 2020

Web Hosting Issue with Outgoing Email in some servers: max defers per hour (5/5)

Update: 16/01/2020 06:40 AM EST The issue has been resolved.

Update: 15/01/2020 10:00 AM EST Our team is implementing a fix and improvements should be seen shortly. We’ll post updates once the issue is permanently fixed.

Thank you for your patience and cooperation.

Update: 14/01/2020 6:30 AM EST We identified cause of the issue and are working on the solution.

We have acknowledged an issue impacting several customers, affecting the Outgoing email delivery with the bounce-back message: max defers per hour (5/5). This affects both Webmail and Email Client connections.

We are currently deploying a fix for all servers being affected by this.

We appreciate your patience and understanding as we resolve this for everyone.