Some systems are experiencing issues

Past Incidents

7th January 2021

No incidents reported

6th January 2021

No incidents reported

5th January 2021

No incidents reported

4th January 2021

Web Hosting HP313 - My cPanel access

COMPLETE: 10:00 AM EST

cPanel is accessible again from the dashboard for clients on server HP313. The issue is marked as resolved.

If you continue to experience issues, please contact our support team directly via LiveChat, Voice or Support Ticket.


UPDATE: 01:45 AM

Our Server Admins are still working on the Error 524 issue when trying to launch cPanel from HostPapa Dashboard.

In the meantime, you can access cPanel directly through https://hp313.hostpapa.com:2083/ using your cPanel username and password.

We will post updates once availanble.


HP313 is currently experiencing issues with accessing the My cPanel tab from the Dashboard. Our Server Admins are already aware and working for a fix.

During this time, clients may get Error 524 when trying to launch cPaenl from their HostPapa account.

Direct access to cPanel is working and you can use the following URL to log in: https://hp313.hostpapa.com:2083/

Sorry for the inconvenience that this has caused you We will provide updates as they made available.