All systems are operational

Past Incidents

18th August 2024

No incidents reported

17th August 2024

HP352 - Emergency maintenance

EMERGENCY MAINTENANCE: AUG/17/2024 - 1:30 PM EST

Server HP352 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.


RESOLVED: AUG/17/2024 - 03:00 PM EST

The emergency maintenance has been completed and the server HP352 is back online. We are still monitoring to ensure stability.

Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.

16th August 2024

LiveChat Support System LiveChat System is experiencing issues

RESOLVED: AUG/16/2024 - 07:35 AM EST

A fix has been implemented and we are monitoring the results.

We apologize for any inconvenience caused by this issue.


INVESTIGATING: AUG/16/2024 - 6:30 AM

Our LiveChat system is currently experiencing some issues and you may be unable to use it properly now. We're investigating this currently and further updates will be provided here.

You can still reach us by phone or via a support ticket/email. Thank you for your patience and cooperation.