EMERGENCY MAINTENANCE: Jan/21/2022 08:25 AM EST
HP237 will be having emergency maintenance performed on it and as such services located on this server may be affected. We apologize for the inconvenience caused.
Further updates will be posted here. Thank you for your patience.
COMPLETED: Jan/20/2021 10:30 PM EST
The emergency maintenance has been completed, and kvm103 and kvm115 are operating normally again at this time.
Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Jan/20/2022 10:10 AM EST
kvm103 & kvm115 will be having emergency maintenance performed on it and as such services located on this server will be affected. We apologize for the inconvenience caused.
No incidents reported
FIXED Jan/18/2022 4:00 PM EST
The issue with S119 database connection is solved. The server is up and running.
We apologize for the inconvenience, and thank you for your patience. Please don't hesitate to reach out to support should you require further assistance, or have any questions about this.
INVESTIGATING Jan/18/2022 02:00 PM EST
Our Server Health team is currently investigating performance issues affecting one of our servers - s119.
Customers with accounts on this server may notice an intermittent database connection error for their websites.
FIXED: Jan/18/2022 02:37 AM EST
Our Server Admins were able to identify the issue and apply a fix. The outgoing emails should be working properly again.
Thank you for your patience on this matter.
INVESTIGATING: Jan/18/2022 12:27 AM EST
We are experiencing issues with sending out emails to external domains under the R202 server. This affects sending out emails using webmail and email clients.
Our Server Admins are already investigating the cause of the issue. We will post further updates once made available.
We sincerely apologize for the inconvenience. Thank you for your patience on this matter.