Some systems are experiencing issues

Past Incidents

23rd March 2023

Web Hosting HP260 - Emergency Reboot

EMERGENCY MAINTENANCE: March/23/2023 - 1:25 PM EST

Our Server Health team will perform an emergency reboot on the server HP260.

Expected Impact: There will be downtime, but we will endeavor to keep this to a minimum for the duration of the change.

We are counting on your patience and understanding. We will inform here as soon as it is finished. Thanks for your comprehension.

UPDATE: March/23/2023 - 6:20 PM EST

Our Server Health team is still working on a permanent fix for the issue encountered on the server HP260.

We apologize for the issues caused on your end and appreciate your patience and understanding.

We will inform here as soon as this issue is resolved. Thanks for your comprehension.
Web Hosting HP302 - Emergency Maintenance

EMERGENCY MAINTENANCE: Mar/23/2023 4:30 AM EST

HP302 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

FIXED: March/23/2023 - 6:30 PM EDT

The emergency maintenance has been completed, and HP302 is operating normally again.

Should you continue to have any issues, please don't hesitate to contact our support team via LiveChat, Phone, or Email/Support Ticket.

You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
Web Hosting HP270 - Emergency Maintenance

EMERGENCY MAINTENANCE: Mar/23/2023 3:15 AM EST

HP270 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

FIXED: March/23/2023 - 6:30 PM EDT

The emergency maintenance has been completed, and HP270 is operating normally again.

Should you continue to have any issues, please don't hesitate to contact our support team via LiveChat, Phone, or Email/Support Ticket.

You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
Web Hosting S162 - Emergency Maintenance

COMPLETED: Mar/23/2023 02:50 AM EST

The emergency maintenance has been completed and S162 is operating normally again.

Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

EMERGENCY MAINTENANCE: Mar/23/2023 2:00 AM EST

S162 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

22nd March 2023

Web Hosting S160 - Emergency Maintenance

COMPLETED: Mar/21/2023 08:00 AM EST

The emergency maintenance has been completed and S160 is operating normally again.

Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

EMERGENCY MAINTENANCE: Mar/22/2023 7:25 AM EST

S160 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

Web Hosting S159 - Emergency Maintenance

COMPLETED: Mar/21/2023 03:30 AM EST

The emergency maintenance has been completed and S159 is operating normally again.

Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

EMERGENCY MAINTENANCE: Mar/22/2023 4:00 AM EST

S159 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

Web Hosting HP311 - High Server Load

FIXED: March/23/2023 - 6:30 PM EDT

Our System Admins will still monitor this server, nevertheless, we can confirm that it's up and running as expected and all access has been enabled again.

If you encounter any issues, do not hesitate to contact us immediately via phone, chat, or email.

Thanks one more time for your patience and understanding during this time.

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IDENTIFIED: Mar/22/2023 7:00 PM EDT

Our System Admins are still working continuously to resolve the issue as soon as possible. In the meantime, a temporary fix has been applied.

We will post updates as soon as made available.

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INVESTIGATING: Mar/22/2023 02:20 AM EDT

HP311 is experiencing high load issues that may affect the ability of clients to access services/accounts on that server.

This has been identified by our server health team, and they are working to resolve the issue as soon as possible.

We sincerely apologize for the inconvenience that this might have caused. We will post further updates on this page until the issue is resolved.

Web Hosting S158 - Emergency Maintenance

EMERGENCY MAINTENANCE: Mar/22/2023 2:00 AM EST

S158 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

The emergency maintenance has been completed and S158 is operating normally again.

Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

21st March 2023

Web Hosting HP260 - Emergency Maintenance

IDENTIFIED: March/21/2023 - 5:45 PM EST

HP260 is currently having emergency maintenance performed on it, and as such, services located on this server may be affected and become inaccessible.

We do apologize for any inconvenience caused.

Further updates will be posted once available. Thank you again for your patience.

COMPLETED: March/21/2023 - 6:15 PM EST

The emergency maintenance has been completed, and the HP260 is operating normally again.

Should you continue to have any issues, please get in touch with our support team via LiveChat, Phone, or Email/Support Ticket.

You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
Web Hosting S157 - Emergency Maintenance

COMPLETED: Mar/21/2023 07:40 AM EST

The emergency maintenance has been completed and S157 is operating normally again.

Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

EMERGENCY MAINTENANCE: Mar/21/2023 7:00 AM EST

S157 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

Web Hosting S156 - Emergency Maintenance

COMPLETED: Mar/21/2023 04:40 AM EST

The emergency maintenance has been completed and S156 is operating normally again.

Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

EMERGENCY MAINTENANCE: Mar/21/2023 4:00 AM EST

S156 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

Web Hosting S155 - Emergency Maintenance

COMPLETED: Mar/21/2023 02:25 AM EST

The emergency maintenance has been completed and S155 is operating normally again.

Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

EMERGENCY MAINTENANCE: Mar/21/2023 2:00 AM EST

S155 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

20th March 2023

Web Hosting S154 - Emergency Maintenance

COMPLETED: Mar/20/2023 07:35 AM EST

The emergency maintenance has been completed and S154 is operating normally again.

Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

EMERGENCY MAINTENANCE: Mar/20/2023 7:05 AM EST

S154 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

Web Hosting HP311 - Emergency Maintenance

UPDATE: Mar/21/2023 12:00 AM EDT

Our System Admins have already mitigated the issue and the server is operating normally again.

Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

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EMERGENCY MAINTENANCE: Mar/20/2023 5:15 AM EST

HP311 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

Web Hosting S153 - Emergency Maintenance

COMPLETED: Mar/20/2023 05:30 AM EST

The emergency maintenance has been completed and S153 is operating normally again.

Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

EMERGENCY MAINTENANCE: Mar/20/2023 5:00 AM EST

S153 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

Web Hosting S152 - Emergency Maintenance

COMPLETED: Mar/20/2023 02:40 AM EST

The emergency maintenance has been completed and S152 is operating normally again.

Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

EMERGENCY MAINTENANCE: Mar/20/2023 2:00 AM EST

S152 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.