UPDATE: AUG/12/2026 - 1:43 AM EST

Please be advised that the restoration is still ongoing. Our engineering teams are continuing to work actively on restoration efforts, but full resolution is taking longer than initially anticipated.

We understand the severe impact this disruption has on your operations, and we really apologize for the ongoing inconvenience and frustration this has caused.

A final status update will be published immediately upon complete resolution.

We sincerely appreciate your continued patience and cooperation during this time.

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UPDATE: AUG/11/2026 - 7:55 PM EST

Please be advised that service restoration is currently underway. Our engineering team is actively managing the situation to ensure complete recovery.

A final status update will be published immediately upon resolution.

We sincerely appreciate your continued patience and cooperation during this time.

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We are currently addressing an issue that may affect a small number of customers using our DNS services without an active hosting plan. Some customers may experience temporary issues accessing their domain-related services, including email. Our team is actively working to restore normal service as quickly as possible. Customers with an active HostPapa hosting plan are not expected to be affected. We will share further updates if needed.

RESOLVED: AUG/05/2026 - 6:35 PM EST

We are pleased to inform you that the connectivity issues affecting the Protection Power service have been successfully resolved. All systems are operational, and we are actively monitoring performance to ensure ongoing stability.

Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.

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We are currently investigating an issue causing intermittent access to the PP Dashboard and disruptions affecting PP CDN services. Some users may experience slow loading times, connectivity issues, or temporary inaccessibility.

Our team is actively working to identify the root cause and restore normal service as quickly as possible. We will provide updates as more information becomes available.

*UPDATE

res-cp1-us.yyz2 is now fixed, all data, (emails, website and database) are now active.

-========================================================================= We are currently performing emergency maintenance on res-cp1-us.yyz2. As a result, some or all services may be temporarily inaccessible.

Our engineering team is actively working to restore services as quickly as possible. Updates will be posted here.

We sincerely apologize for the inconvenience and appreciate your patience while we work to bring everything back online.