Some systems are experiencing issues

Past Incidents

17th February 2021

No incidents reported

16th February 2021

Phone System is Temporarily Offline

RESOLVED: 10:35 AM EST

Our voice system is back online. Sorry for any inconvenience this may have caused.


Our phone system is temporary offline and will be back as soon as possible.

Our internal support team is aware and working on the issue currently. Thank you for your patience.

VPS Hosting Server may be unreachable

COMPLETE: 08:20 AM EST

The issue has been resolved. If you continue to experience any issues, please reach out to our support team.


Multiple servers are currently affected by an outage. At this time you may not be able to reach your services.

We will update this thread with a list of affected servers when available. Further updates will be posted here. Our Server Health team is working to resolve this as quickly as possible at this time.

Thank you for your patience and cooperation in regards to troubleshooting this issue.

15th February 2021

HP318 Unreachable

RESOLVED: 10:00 AM EST

Our server health team has resolved the issue - HP 318 is operating normally at this time.

Should you continue to experience issues, please reach out to our support team via LiveChat, Phone or Email/Support Ticket.


HP318 is currently not resolving to the correct location. As a result you may not be able to load your cPanel, websites or email hosted on this server.

Our server side technicians are investigating the issue at this time. Further updates will be posted here.