COMPLETED: May 12th. 2022 11:35 AM EST
This task has been successfully completed. Server WCF01 is up and running as expected right now.
Thanks again for your patience and comprehension.
MAINTENANCE: May 12th, 2022 10:55 AM EST
Server WCF01 is currently offline for maintenance.
Further updates will be posted here. Thank you for your patience and cooperation.
No incidents reported
INVESTIGATING: May/10/2022 08:01 PM EST
We are experiencing high load issues that may affect the ability of clients to access websites and email on server S150.
This is being investigated by our Server Health team and they are working to resolve the issue as soon as possible.
We sincerely apologize for the inconvenience that this has caused.
We will post further updates on this page until the issue is resolved.
Our Server Admins have fixed the issue with S150 and all services should be working properly. Thank you for your patience.
If you are still experiencing issues with your website, please contact our Support team through Live Chat, Phone, or Email. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
Thank you for your patience in this matter.
COMPLETED: This task was completed at May 09th, 2022 at 10:00 AM EST
Once again, we apologize for any inconvenience and our Support is here 24/7 in case you need any additional assistance.
EMERGENCY REBOOT: May 09th 2022 09:45 AM EST
Our Server Health team will perform and emergency reboot on the server hp237.
Expected Impact: There will be a downtime, but we will endeavor to keep this to a minimum for the duration of the change.
We are counting on your patience and understanding. We will inform here as soon as it is finished. Thanks for your comprehension.