Past Incidents

22nd January 2026

Microsoft Office 365 Microsoft 365 – Service Degradation

Microsoft is currently investigating an issue impacting Microsoft 365 (Business and Enterprise).

Some users may experience degraded functionality or be unable to access multiple Microsoft 365 services.

Microsoft engineers are actively working on a resolution. We apologize for any inconvenience caused.

Further updates will be shared as they become available.

RESOLVED: JAN/23/2026 - 02:10 AM EST

We are pleased to confirm that the Microsoft 365 accessibility issues have been fully resolved. All email services are now operational.

Thank you for your patience and understanding while the Microsoft engineers worked to resolve this incident.

If you continue to experience any issues, please reach out to our support team immediately via LiveChat, Phone, or by submitting a Support Ticket/Email.

Microsoft has determined that a portion of their infrastructure in North America is not processing traffic as expected.

They are taking mitigation steps to resolve the issue and are rebalancing traffic to alternate systems to reduce impact on affected users.

We apologize for the inconvenience and will provide updates as they become available.

21st January 2026

Web Hosting EMERGENCY MAINTENANCE - sh-cp10-au.yyz2

INVESTIGATING: Jan/21/2025 09:15 AM EST

We are experiencing some performance issues that may affect the ability of clients to access websites on the server sh-cp10-au.yyz2

This is being investigated by our Server Health team, and they are working to resolve the issue as soon as possible.

We sincerely apologize for the inconvenience that this has caused.

We will post further updates on this page until the issue is resolved.

RESOLVED: JAN/21/2026 - 06:17 PM EST

We have performed an emergency maintenance on server sh-cp10-au.yyz2 and we are glad to announce that it is back online. We are still monitoring to ensure stability.

Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.

20th January 2026

No incidents reported

19th January 2026

EMERGENCY MAINTENANCE - R203

EMERGENCY MAINTENANCE: JAN/01/2026 - 1:05 PM EST

Server R203 is undergoing maintenance, so its services may be affected and become inaccessible.

Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.

COMPLETED: JAN/01/2026 - 1:15 PM EST

The server R203 maintenance has been completed, but we are still monitoring it to ensure its stability. For further assistance related to this, kindly reach us via our Livechat or phone support.

We apologize for any inconvenience caused.