All systems are operational

Past Incidents

1st February 2026

Reseller Hosting EMERGENCY MAINTENANCE - Reseller Servers - Outbound Mail

EMERGENCY MAINTENANCE – FEB/01/2026 – 3:45 PM

Reseller servers’ outbound mail services are currently undergoing emergency maintenance. During this time, outbound emails may be delayed or temporarily inaccessible.

Our engineering team is actively working to resolve the issue as quickly as possible.

We appreciate your patience while we work on restoring full service.

Further updates will be posted here.

RESOLVED: FEB/01/2026 - 10:21 PM EST

The Outbound Mail issue on Reseller Servers is fixed, and we are glad to announce that it is back online. We are still monitoring to ensure stability.

Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
Web Hosting EMERGENCY MAINTENANCE - LAX2 SERVERS

EMERGENCY MAINTENANCE : FEB/01/2026 - 10:00 AM EST

We are currently performing emergency maintenance on our LAX2 servers to ensure continued stability and reliability of our services.

Our engineering team is actively monitoring the situation and working to restore full service as quickly and safely as possible. Further updates will be provided as soon as they become available.

We sincerely apologize for any disruption this may cause and truly appreciate your patience and understanding.

RESOLVED: FEB/01/2026 - 10:29 PM EST

The emergency maintenance on LAX2 servers is complete, and we are glad to announce that the servers are back online. We are still monitoring to ensure stability.

Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.

Shared hosting services on the LAX2 servers have now been restored and should be operating normally.

Our team is currently continuing work on VPS services to ensure full stability across all affected systems. Some VPS instances may still experience intermittent availability during this process.

We are closely monitoring the situation and will provide further updates as progress continues.

Thank you for your patience and understanding while we complete the remaining work.
Reseller Hosting EMERGENCY MAINTENANCE : RES-CP1-AU.YYZ2

EMERGENCY MAINTENANCE: FEB/01/2026 - 09:00 AM EST

Server RES-CP1-AU.YYZ2 is undergoing maintenance, so its services may be affected and become inaccessible.

Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.

RESOLVED : FEB/01/2026 - 12:10 PM EST

We have performed an emergency maintenance on server RES-CP1-AU.YYZ2, and we are glad to announce that it is back online. We are still monitoring to ensure stability.

Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.
HostPapa Dashboard EMERGENCY MAINTENANCE : Hostpapa Dashboard

Our engineering team is currently performing maintenance on the HostPapa Dashboard.

During this time, Dashboard features may be temporarily unavailable or delayed.

We appreciate your patience while we complete this aintenance and restore full functionality.

Further updates will be posted here.

HostPapa Dashboard – Maintenance Completed

Our engineering team has completed maintenance on the HostPapa Dashboard, and it is now fully operational.

We appreciate your patience during this update and apologize for any inconvenience caused.

Thank you.

31st January 2026

Web Hosting MySQL Connectivity Issues - S144

EMERGENCY MAINTENANCE: JAN/31/2026 - 11:05 AM EST

Our Server Health team is currently investigating performance issues affecting server S144.

The issue is specifically related to the MySQL database server.

Our team is actively and diligently working to identify the root cause and implement a resolution.

We are committed to restoring full performance as quickly as possible and will post the next update as soon as new information is available.

RESOLVED: JAN/31/2026 - 08:27 PM EST

The MySQL connectivity issues have been fixed on server s144, and we are glad to announce that it is back online. We are still monitoring to ensure stability.

Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.

30th January 2026

Web Hosting EMERGENCY MAINTENANCE - sh-cp4.dub1

EMERGENCY MAINTENANCE: JAN/30/2026 - 10:08 AM EST

Server sh-cp4.dub1 is undergoing maintenance, so its services may be affected and become inaccessible.

Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.

RESOLVED: JAN/30/2026 - 12:30 PM EST

We have performed an emergency maintenance on server sh-cp4.dub1, and we are glad to announce that it is back online. We are still monitoring to ensure stability.

Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.

29th January 2026

Web Hosting EMERGENCY MAINTENANCE - s157

EMERGENCY MAINTENANCE: JAN/29/2026 - 12:57 AM EST

Server s157 is undergoing maintenance, so its services may be affected and become inaccessible.

Further updates will be posted here. Any inquiries related to this, kindly reach us via LiveChat or Phone.

RESOLVED: JAN/29/2026 - 02:06 AM EST

We have performed an emergency maintenance on server s157, and we are glad to announce that it is back online. We are still monitoring to ensure stability.

Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.