EMERGENCY MAINTENANCE - MULTIPLE SERVERS Monday 23rd September 2024 21:05:00


EMERGENCY MAINTENANCE: SEP/23/2024 - 09:05 PM EDT

Server sh-cp1-in.yyz2, sh-cp1-uk.yyz2, sh-cp2.dub1, sh-cp2-eu.yyz2, sh-cp2-uk.yyz2, sh-cp3.dub1, sh-cp4.dub1, and sh-cp5.dub1 will be undergoing emergency maintenance shortly to resolve some Protection Power provisioning issues. The server might be rebooted multiple times during this and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

COMPLETED: SEP/23/2024 - 10:30 PM EDT

The emergency maintenance is complete and the servers sh-cp1-in.yyz2, sh-cp1-uk.yyz2, sh-cp2.dub1, sh-cp2-eu.yyz2, sh-cp2-uk.yyz2, sh-cp3.dub1, sh-cp4.dub1, and sh-cp5.dub1 are back online. We are still monitoring to ensure stability.

Should you continue having issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket.