INVESTIGATING - NOV/11/2024 - 3:50 PM EST
We are investigating an issue preventing some users on Cluster A from accessing their accounts. Our engineering team has been engaged.
We will provide an update once we have additional information.
RESOLVED: NOV/11/2024 - 7:00 PM EST
This incident has been resolved.
We apologize for any inconvenience caused.
If you still notice any issues, do not hesitate to reach out to our support.
Thanks for your patience.
UPDATE - NOV/11/2024 - 5:10 PM EST
Our engineers continue to investigate this matter impacting a small subset of users.
