Papamail - Webmail Login Issues Tuesday 19th November 2024 14:49:00


INVESTIGATING: NOV/19/2024 - 2:30 PM EST

We are currently aware of an issue that is preventing some users on Cluster A from logging into Webmail.

HostedEmail is experiencing delays that are affecting webmail access. Please note that IMAP and POP services are working as expected.

Our dedicated engineering team is actively investigating and working to resolve the problem as quickly as possible.

We understand how important this service is to you, and we appreciate your patience. We will provide updates as soon as we have more information.

RESOLVED: NOV/19/2024 - 4:50 PM EST

We are pleased to inform you that the service is now functioning as expected.

We sincerely apologize for the disruption.

Thank you once again for your patience.

UPDATE: NOV/19/2024 - 3:55 PM EST

A fix has been implemented for this issue. We're monitoring the results now.