Last update:
10:25 PM EST: HP281 should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We appreciate your understanding and sincerely apologize for any inconvenience.
The filesystem on hp281 went bad after the hardware maintenance that occurred yesterday. Due to these problems we have started an emergency filesystem restore using May 01, 2019 backup.
During this restore all accounts hosted on the server will be offline. This affects all services on the machine, including emails, databases and websites.
We will post updates here regularly and let you know once this is resolved. We really appreciate your patience and understanding during this operation.
In the mean time, if you have any questions or concerns please don't hesitate to contact us via LiveChat, Tickets or Phones.
Previous updates:
8:15 PM EST: Server has been rebooted. Emails, databases and websites must be up at this point. We will monitor the server closely for the next hours. We will post more updates here.
8:00 PM EST: Restoration has been completed after 7h 53m 53s. Rebooting server.
7:00 PM EST: The restore is still in progress and the current estimate is ~1 hour. Further updates will be posted here.
6:00 PM EST: The restore is still in progress and the current estimate is ~2 hours. Further updates will be posted here.
5:00 PM EST: The restore is still in progress and the current estimate is ~3 hours. Further updates will be posted here.
4:00 PM EST: The restore is still in progress and the current estimate is ~4 hours. Further updates will be posted here.
3:00 PM EST: The restore is still in progress and the current estimate is ~5 hours. Further updates will be posted here.
2:00 PM EST: The restore is still in progress and the current estimate is ~6 hours. Further updates will be posted here.
1:00 PM EST: The restore is currently in progress and the estimate is ~7 hours. This time might change depending on multiple factors. Further updates will be posted here.