FIXED: Oct/20/2021 01:57 AM EST
Our Engineering team has fixed the issue and services have been restored. If you are still experiencing issues with your papamail accounts, please contact our Support team through Live Chat, Phone, or Email [email protected]
Thank you for your patience and understanding in this matter.
INVESTIGATING: Oct/20/2021 01:07 AM EST
The issue re-occurred and our Engineering team is investigating the cause. Users may experience issues with receiving, sending, and logging in to the Webmail portal. We will provide updates as they are made available.
We sincerely apologize for the inconvenience caused. We appreciate your patience and understanding while it is being resolved.
MONITORING: Oct/20/2021 12:13 AM EST
The services have been restored and access to emails as well as sending and receiving should start to work again. We are monitoring the issue and making sure that everything is stable. We will further post an update once the issue is fully resolved.
If you are still experiencing issues with your papamail accounts, please contact our Support team through Live Chat, Phone, or Email [email protected]
We are very sorry for the inconvenience. Thank you for your patience and understanding in this matter.
INVESTIGATING: Oct/19/2021 11:30 PM EST
We are experiencing a degradation in service for mail.papamail.net. Users may experience issues with receiving, sending, and logging in to the Webmail portal. Our Engineering team has been engaged, and they are currently investigating the issue.
Thank you for your patience and understanding while it's being resolved. We sincerely apologize for the inconvenience caused.