Apr/18/2022 9:35 AM EST
Thank you for your patience. The connectivity issues have been resolved at this time. All services/servers are responding normally. The datacenter will continue to investigate into the cause however if we can be of any assistance at anytime please do not hesitate to contact our 24/7 Support! Thank you again for your patience.
==============================================================================
Apr/18/2022 07:05 AM EST
Our Server Health team is applying a fix for the networking issues which affected multiple servers.
Most of the affected servers should already be up and running except for WS09. They are still continuously working to resolve the issue as soon as possible.
WS08 is confirmed to be functional, the SSL issue has been fixed
We sincerely apologize for the inconvenience caused.
Further updates will be posted once made available.
======================
Apr/18/2022 03:45 AM EST
Our Server Health team is applying a fix for the networking issues which affected multiple servers.
Most of the affected servers should already be up and running except for WS09. They are still continuously working to resolve the issue as soon as possible.
WS08 is confirmed to be functional, however it is currently facing SSL issues, which are already being worked on.
We sincerely apologize for the inconvenience caused.
Further updates will be posted once made available.
======================
Apr/18/2022 03:00 AM EST
Our Server Health team is applying a fix for the networking issues which affected multiple servers.
Most of the affected servers should already be up and running except for WS09, S121, AND R200. They are still continuously working to resolve the issue as soon as possible.
WS08 is confirmed to be functional, however it is currently facing SSL issues, which are already being worked on.
We sincerely apologize for the inconvenience caused.
Further updates will be posted once made available.
======================
Apr/17/2022 20:00 EDT
Our Server Health team is applying a fix for the networking issues which affected multiple servers.
Most of the affected servers should already be up and running except for WS08, WS09, S139, S121, AND R200. They are still continuously working to resolve the issue as soon as possible.
We sincerely apologize for the inconvenience caused.
Further updates will be posted once made available.
======================
Our server health team is still working on a permanent fix for the networking issue.
We will post further updates on this page until the issue is fully resolved.
Some servers (sXXX, ws01-ws09, c100/c101, and VPS) are experiencing some connectivity issues that may affect the ability of clients to access services/accounts on these servers.
This has been identified by our server health team, and they are working to resolve the issue as soon as possible.
Thank you for your patience and cooperation in regard to troubleshooting this issue. We will post further updates on this page until the issue is resolved.