UPDATE: 14/08/2026: 09:00am

We are continuing to work on the issue affecting some customers recently migrated to sh-wpl2.lax2.servername.online.

Our Systems team is actively working on a permanent resolution to ensure that all affected services are fully restored and operating as expected.

We understand the impact this issue may be having and sincerely apologize for the continued inconvenience. We will provide another update as soon as we have further information to share.

We are currently investigating an issue affecting some customers recently migrated to sh-wpl2.lax2.servername.online. Some customers may experience DNS resolution issues, missing website content, or incomplete service configuration. Our Systems team is actively working to restore all affected services as quickly as possible. We apologize for the inconvenience and will provide further updates as they become available.