FIXED: March/23/2023 - 6:30 PM EDT
Our System Admins will still monitor this server, nevertheless, we can confirm that it's up and running as expected and all access has been enabled again.
If you encounter any issues, do not hesitate to contact us immediately via phone, chat, or email.
Thanks one more time for your patience and understanding during this time.
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IDENTIFIED: Mar/22/2023 7:00 PM EDT
Our System Admins are still working continuously to resolve the issue as soon as possible. In the meantime, a temporary fix has been applied.
We will post updates as soon as made available.
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INVESTIGATING: Mar/22/2023 02:20 AM EDT
HP311 is experiencing high load issues that may affect the ability of clients to access services/accounts on that server.
This has been identified by our server health team, and they are working to resolve the issue as soon as possible.
We sincerely apologize for the inconvenience that this might have caused. We will post further updates on this page until the issue is resolved.