HP313 - High Server Load Thursday 6th April 2023 04:47:00


FIXED: April/08/2023 - 5:00 AM EST

HP313 is up and running at the moment.

We sincerely apologize for the inconvenience caused and really appreciate your patience during this period.

If you encounter any issues, do not hesitate to contact our support via chat, phone, or email.


UPDATE: Apr/07/2023 12:00 AM EST

Our System Admins are still working on the issues presented on this server and looking for a permanent fix for it.

We appreciate your patience during this time and we'll post new updates as soon as possible.

We sincerely apologize for any inconvenience caused.

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IDENTIFIED: Apr/06/2023 12:47 AM EDT

HP313 is experiencing high load issues that may affect the ability of clients to access services/accounts on that server.

This has been identified by our server health team, and they are working to resolve the issue as soon as possible.

We sincerely apologize for the inconvenience that this might have caused. We will post further updates on this page until the issue is resolved.

UPDATE: April 06, 2023 - 12:40 PM EDT

Our System Admins are still working on the issues in the server. They just turned on mitigation for xmlrpc.php only.

We will post further updates as made available. Thanks for your patience.