All systems are operational

Past Incidents

16th August 2019

No incidents reported

15th August 2019

No incidents reported

14th August 2019

Advanced Email Change of Webmail interface for Basic and Advanced email services

UPDATE

15:00 EST: Our team has reverted the automatic installation and the interface shall remain the usual one. If you experience any issue, please contact us on LiveChat, our team will assist you gladly.

Thanks for your patience during this implementation! We apologise for any inconvenience this could have caused to you.

14:00 EST: Our team has temporarily implemented a Check Button that allows you to choose between the two interfaces:

On the old version it says: Preview: Log into the new Preview version of Webmail On the new version it says: Use the new Webmail Interface Preview (it can be set to No)

We are still testing this feature, we will update this thread on definitive resolution.


12:30 EST: The new interface of the Webmail interface for Basic and Advanced email services have been installed automatically, our team is currently working on reverting this change. We apologise for the inconveniences and we will update this incident as we work on it. Thank you very much for your patience and understanding.