Past Incidents

Update 15:40 EST:

Our Senior Technicians have resolved the issues with the Website Builder login. It should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience this might have caused to you.

Our Senior Technicians are investigating an issue with our Website Builder, which is preventing our customers from logging into the tool. During this time you may not be able to login to the Website Builder from the Dashboard.

Update #2 - 04:50 AM EST

FIXED/OPERATIONAL - Root cause of the issues affecting HP295 has been resolved.

Update #1 - 01:04 AM EST

IDENTIFIED - Root cause of the issues affecting HP295 has been identified. Our Server Health team is currently working in conjunction with our Data Center in order to restore connectivity to HP295 as soon as possible.

INVESTIGATING - Our server health team is currently investigating a connectivity issue with the hp295 shared server. This affects Websites & Emails hosted under the server. Similar issues are not detected on any other servers in our fleet at the moment.

Updates will be posted as soon as they come in. We sincerely apologize for the inconveniences caused.