Past Incidents

Update 02:19 AM EST

This maintenance has now been completed. Thank you for your patience, and sincere apology for the inconveniences caused.

Please do reach out to our Support, via Live Chat, Phones or Emails, should you have any related concerns or questions.

We are currently performing an unscheduled maintenance on our Papamail service which will cause brief interruptions in service.

The following will be impacted during the two scheduled brief disconnects: Webmail and mail program connections to our servers, preventing access to the email accounts.

We thank you for your patience as we work to complete this. Please reach out to our support should you have any concerns or questions about this.

Update 20:09 EST

The scheduled maintenance has been completed. Thank you for your understanding and we apologize for any inconveniences caused. Please do reach out if you are experiencing any issues related to Hostpapa Basic/Advanced Email.

Update 18:55 EST

Scheduled maintenance is currently in progress. We will provide updates as necessary.

We will be performing some emergency maintenance on Cluster A

Client Impact: Some users on Cluster A my experience two brief disconnects and re-connects during this maintenance period.

Start time Dec 23, 18:55 ET

Estimated duration 1 hour and 5 minutes

We apologize for any inconveniences this may cause to you!