2020-01-31 05:05 AM EST
We have continued monitoring this but have found no accounts with this login issue. This issue is resolved.
2020-01-31 04:00 AM EST
This issue has been identified, and a fix has been implemented. We are currently monitoring to see if there are any accounts still experiencing this.
2020-01-31: 2:00 AM EST
We are investigating an issue preventing some users on Basic/Advanced email from accessing email via Webmail or client programs.
We currently see this is affecting a small group of accounts. We will post updates on this issue as they occur. Thank you for your patience and cooperation.
