Some systems are experiencing issues

Past Incidents

28th May 2020

No incidents reported

27th May 2020

Advanced Email Basic/Advanced Inbound/Outbound Mail Issue

RESOLVED 10:20 PM EST

This issue is now resolved and all services are now operational.

Thank you for your patience.

INVESTIGATING - 9:35 PM EST

Currently, we are investigating an issue regarding inbound and outbound mail for our Basic and Advanced email service. We have engaged the operations team to investigate the issue.

Impact: Some users may experience issues sending and receiving mail at this time.

Sorry for the inconvenience. We will provide more updates as they become available.

Web Hosting s102 - Database Connection Error

RESOLVED 10:20 PM EST

The issue with 102 database connection is solved. The server is up and running.

We apologize for the inconvenience and thank you for your patience. Please don't hesitate to reach out to support should you require further assistance, or have any questions about this.

INVESTIGATING 09:20 PM EST

Our Server Health team is currently investigating performance issues affecting one of our servers - s102.

Customers with accounts on this server may notice an intermittent database connection error for their websites.

We apologize for the inconvenience and will share updates here as they are made available.

26th May 2020

Basic Email Basic/Advanced Inbound/Outbound Mail Issue

RESOLVED - 8:25 AM EST

All impacted nodes are now operational and there is no further delivery delay.

INVESTIGATING - 8:05 AM EST

Currently, we are investigating an issue regarding inbound and outbound mail for our Basic and Advanced email service. We have engaged the operations team to investigate the issue.

Impact: Inbound and outbound emails will be queued until the nodes are being recovered.