All systems are operational

Past Incidents

10th July 2020

Web Hosting Emergency Maintenance - HP110

Maintenance Completed - 06:35 AM EST

The maintenance has been completed and HP110 is back online.

If you continue to experience issues accessing any services on this server, please contact our support team via hostpapa.com .

Thank you for your patience and cooperation.


Emergency Maintenance Started - 05:25 AM EST

HP110 is currently undergoing emergency maintenance and will be offline.

Updates will be posted here. We're sorry for any inconvenience this is causing and will have it back online as soon as possible.

Basic Email Basic/Advanced Email - Scheduled Maintenance

The maintenance has been completed.


Scheduled maintenance is currently in progress and scheduled to be completed by 07:00 AM EST.

Basic/Advanced Email service will be undergoing a brief maintenance. Downtime is expected. You may also encounter brief interruptions in service and connectivity.

We apologize for the inconvenience. We will provide updates as soon as the maintenance has been completed.

9th July 2020

Advanced Email Basic/Advanced Email Maintenance

MAINTENANCE COMPLETE (06:00 AM EST)

The scheduled maintenance has been completed.


UPDATE

Scheduled maintenance is currently in progress. We will provide updates as necessary.


Basic/Advanced Email service will be undergoing a brief maintenance. Downtime is expected. You may also encounter brief interruptions in service and connectivity.

We apologize for the inconvenience. We will provide updates as soon as the maintenance has been completed.

8th July 2020

Web Hosting hp241 server - Connectivity Issue

RESOLVED 09/07/2020 7:00 AM EST

Our Server Engineers have resolved the issues on HP241 and the server is loading normally at this time.

Thank you for your patience. If you continue to experience issues on this server, please contact our support directly for troubleshooting.


UPDATE 09/07/2020 12:00 AM EST

Our Server Engineers are still working to fix the issue with server hp241.

We apologize for the inconvenience and we will share updates here as soon as they are made available.


UPDATE 09:30 PM EST

Our Server Health team is still working on server hp241.

We apologize for the inconvenience and we will share updates here as they are made available.


INVESTIGATING 06:30 PM EST - Our server health team is currently investigating reported connectivity issues with the hp241Server. This affects Websites & Emails hosted under the server.

Updates will be posted as soon as they come in. We sincerely apologize for the inconvenience caused.

Web Hosting s102 - Performance Issues

RESOLVED 09:20 PM EST

Our Server Health team has deployed a fix and the server s102 is stable now. We are still monitoring the server in case the issue re-occurs.

We apologize for the inconvenience and thank you for your patience. Please don't hesitate to reach out to support should you require further assistance, or have any questions about this.


UPDATE 6:00 pm EST

Our Server Health team is now monitoring the server s102 to prevent new issues.

We apologize for the inconvenience and will share updates here as they are made available.


UPDATE 3:00 pm EST

Our Server Health team is still working on server s102. This is now an intermittent issue.

We apologize for the inconvenience and will share updates here as they are made available.


Our Server Health team is currently investigating into performance issues affecting one of our servers - s102.

Customers with accounts on this server may notice slower loading times or disruption for their websites.

We apologize for the inconvenience and will share updates here as they are made available.