Past Incidents

RESOLVED: 07:50 AM EST

Thank you for your patience and cooperation in regards to troubleshooting this issue. The issue has been resolved.

If you continue to have issues regarding your website builder publishing, please contact our support team to troubleshoot further.

INVESTIGATING: 09:45 PM EST

There is a known issue with the Website Builder that our technicians are investigating at this time to resolve it as soon as possible.

Some users may receive an error when attempting to Publish from WebSite Builder or get a blank page when trying to access it from the Hostpapa Dashboard.

We're sorry for any inconvenience this may cause. We will update this page with further updates on the issue. Thank you for your patience and cooperation.

UPDATE: The issue with HP135 has been resolved now, and the server is up and running again. We sincerely apologize for any inconveniences caused. If you're still encountering issues or have any more concerns or questions, please don't hesitate to reach out to us via Live Chat or by opening a support ticket from your Hostpapa Dashboard

HP135 is experiencing an outage due to an issue that's currently under active investigation by our Server Health Team.