Past Incidents

COMPLETE: 08:20 AM EST

The emergency maintenance has been completed and HP255 is back online and operating normally at this time.

EMERGENCY MAINTENANCE: 05:00 EST

The server HP255 is requiring emergency maintenance and will be offline while this is being performed.

The maintenance is required at this time and was unplanned. We're sorry for any inconvenience this may be causing you but will be back online ASAP, once the maintenance is complete.

Thank you for your patience and cooperation.

RESOLVED: 07:50 AM EST

Thank you for your patience and cooperation in regards to troubleshooting this issue. The issue has been resolved.

If you continue to have issues regarding your website builder publishing, please contact our support team to troubleshoot further.

INVESTIGATING: 09:45 PM EST

There is a known issue with the Website Builder that our technicians are investigating at this time to resolve it as soon as possible.

Some users may receive an error when attempting to Publish from WebSite Builder or get a blank page when trying to access it from the Hostpapa Dashboard.

We're sorry for any inconvenience this may cause. We will update this page with further updates on the issue. Thank you for your patience and cooperation.