All systems are operational

Past Incidents

13th August 2020

Protection Power Dashboard is Offline for Maintenance

COMPLETE - 10:50 AM EST

The Protection Power dashboard is back online and functioning normally at this time.

We're sorry for any inconvenience this may have caused. If you continue to have issues please contact our support team.

MAINTENANCE - 07:30 AM EST

The Protection Power dashboard is currently undergoing maintenance and may be unavailable when attempting to access.

The Protection Power systems are still online. We'll provide updates here regarding the status of the maintenance.

Thank you for your patience and cooperation.

Web Hosting HP301 Emergency Maintenance

RESOLVED: 04:30 AM EST

The server is back online and under normal load at this time. All sites should be working normally.

If you continue to have issues please contact our support team to further troubleshoot.

INVESTIGATING: 03:30 AM EST

Server HP301 is currently undergoing emergency maintenance and will be back online as soon as possible.

Clients with services on this server may notice latency in requests or site not loading errors intermittently. We will provide further updates via this status page as they are made available.

Our server health team is working on the issue directly at this time and we thank you for your patience and understanding while its being resolved.

12th August 2020

Web Hosting Emergency Maintenance HP255

COMPLETE: 08:20 AM EST

The emergency maintenance has been completed and HP255 is back online and operating normally at this time.

EMERGENCY MAINTENANCE: 05:00 EST

The server HP255 is requiring emergency maintenance and will be offline while this is being performed.

The maintenance is required at this time and was unplanned. We're sorry for any inconvenience this may be causing you but will be back online ASAP, once the maintenance is complete.

Thank you for your patience and cooperation.

11th August 2020

No incidents reported

10th August 2020

Web Hosting Website Builder Access/Publishing Issue

RESOLVED: 07:50 AM EST

Thank you for your patience and cooperation in regards to troubleshooting this issue. The issue has been resolved.

If you continue to have issues regarding your website builder publishing, please contact our support team to troubleshoot further.

INVESTIGATING: 09:45 PM EST

There is a known issue with the Website Builder that our technicians are investigating at this time to resolve it as soon as possible.

Some users may receive an error when attempting to Publish from WebSite Builder or get a blank page when trying to access it from the Hostpapa Dashboard.

We're sorry for any inconvenience this may cause. We will update this page with further updates on the issue. Thank you for your patience and cooperation.