Past Incidents

RESOLVED 07:30 PM EST

Our Server Admins fixed the issue with the affected servers and all services should be back up and running at this time. If you are still experiencing issues with your services, please reach our Support team through phone, email, or live chat.

We sincerely apologize for the inconvenience caused.

UPDATE: 5:00 PM EST

Our server health team is still working to solve the websites' not loading issue. Thank you for your patience.

More updates will be posted here.

Our server health team is currently investigating connectivity issues related to websites hosted in VPS servers. Clients may notice latency in requests or site not loading errors intermittently. We will provide further updates via this status page as they are made available.

Thank you for your patience and understanding while it's being resolved. We sincerely apologize for the inconvenience caused.

RESOLVED Oct/08/2020 01:40 AM EST

Emergency maintenance has already been completed. The server hp267 is back online and operating normally at this time.

We apologize again for any inconvenience that this has caused you. If you continue to experience issues with your website and emails hosted in this server, please reach our Support through phone, email, or live chat.

UPDATE: 09:00 PM EST

Our System Admins are still working on the issue. We apologize for any inconvenience that this has caused you. We also thank you for your patience and understanding while it's being resolved.

We will provide further updates via this status page as they are made available.

Server hp267 is currently undergoing emergency maintenance and will be back online as soon as possible.

Clients with services on this server may notice latency in requests or site not loading errors intermittently. We will provide further updates via this status page as they are made available.

Our server health team is working on the issue directly at this time, and we thank you for your patience and understanding while it's being resolved.