Past Incidents

RESOLVED 2:00 AM EST

This issue is now resolved. If you are still experiencing issues accessing webmail, please contact our Support team anytime so we can further assist you.

Sorry for the inconvenience caused and thank you for your patience.

MONITORING 12:50 AM EST

A fix has already been deployed to resolve the issue. We are continuing to monitor for any further issues.

Thank you for your patience in this matter.

We are experiencing intermittent issues with Papamail webmail. This will result in some unresponsiveness to the webmail interface and logging in. Email IMAP and POP services are unaffected. Our engineering team has already been working on it.

We will provide an update once we have additional information. We are sorry for the inconvenience that this might cause you.

RESOLVED: 08:05 AM EST

Thank you for your patience regarding this issue. This has been identified and resolved by our Server Health Team. The server is now operating normally.

Should you experience any further issues, please reach out to our support team directly via LiveChat, Phone or Email/Support Ticket.

05:00 AM EST: Issue Discovered

R201 is experiencing high load at this time. Our Server Health team is aware of the issue and working on a solution as quickly as possible.

Services hosted from this server may experience slow loading or even failure to load until the high server load issue is resolved. Thank you for your patience and cooperation while our server side team investigates and resolves the issue.