Past Incidents

COMPLETE: 06:00 pm EST

The issue has been resolved by our server health team at this time.

Should you require further assistance or have continued intermittent connectivity, please reach out to our support team.

1:50 pm EST

Some customers are still experiencing intermittent connectivity problems. Our Server Health team is still working to fix it.

Further updates will be posted here. Thank you for your patience and cooperation in regard to troubleshooting this issue.

12:15 pm EST

Our Server Health team has applied some fixes to the server. We will keep monitoring it to see if there are other issues.

Thank you for your patience and cooperation in regard to troubleshooting this issue.

R132 is experiencing intermittent connectivity at this time. Our Server Health team is already aware and investigating the issue.

Further updates will be posted here. Thank you for your patience and cooperation in regard to troubleshooting this issue.

COMPLETE: 4:30 PM EST

cPanel is accessible again from the dashboard. The issue is marked as resolved.

If you continue to experience issues, please contact our support team directly via LiveChat, Voice or Support Ticket.

Some customers are currently experiencing issues with accessing the "My cPanel" tab from the Dashboard. Our Server Admins are already aware and working for a fix.

Direct access to cPanel is working. You can contact our support lines for more information.

Sorry for the inconvenience that this has caused you We will provide updates as they made available.

COMPLETE: 05/04/2021 05:35 AM EST

The issue has been resolved and LC support is available again.

Thank you for your patience and cooperation.

START: 05/04/2021 05:30 AM EST

Our LiveChat system is currently experiencing some issues and you may not be able to use it at this time. We're investigating this currently and further updates will be provided here.