Some systems are experiencing issues

Past Incidents

13th May 2021

LiveChat Support System LiveChat is not Available

RESOLVED/MONITORING: 13/05/2021 04:00 AM EST

LiveChat access has been restored and the issue is resolved.

The LC team continue to monitor in case any further issues.

Our LiveChat system is not operating at this time. The issue is being investigated and further updates will be posted here.

You can still reach us by phone or support ticket/email . Thank you for your patience and cooperation.

12th May 2021

No incidents reported

11th May 2021

No incidents reported

10th May 2021

Web Hosting HP310 - 503 Service Unavailable Site Errors

COMPLETE: 10/05/2021 09:20 AM EST

HP310 is operating normally at this time.

Should you continue to have any issues, please contact our support team via LiveChat, Phone or Email/Support Ticket. You can find all our contact info at www.hostpapa.com .

MONITORING: 10/05/2021 08:20 AM EST

Services are returning to the server and our server health team continues to monitor the server at this time.

Sites on HP310 are loading at this time. Our server health team is continuing to monitor.

INVESTIGATING: 10/05/2021 07:35 AM EST

HP310 is experiencing issues loading some sites. You may see an error related to server load. Sites affecting are showing a "503 Service is Unavailable" error.

The server load remains low and the cause of the issue is being investigated. Our server health team is working to have this resolved as quickly as possible.

We appreciate your patience.

Web Hosting Emergency Maintenance - HP310

COMPLETE: 10/05/2021 03:20 AM EST

The maintenance has been completed and server HP310 is operating normally again at this time.

Should you continue to have any issues, please contact our support team via LiveChat, Phone or Email/Support Ticket. You can find all our contact info at www.hostpapa.com .

START: 10/05/2021 02:45 AM EST

Server HP310 requires immediate emergency maintenance at this time. The expected down time is no more than 2 hours and we will do our best to maintain this schedule while our server health team implements the maintenance steps.

Thank you for your patience and cooperation.