Past Incidents

10th July 2021

No incidents reported

9th July 2021

Reseller Hosting Intermittent Connectivity Issues (multiple servers)

FIXED 03:20 PM EST

Our Server Admins have fixed the issue. If you are still experiencing issues with your website, emails, etc., please contact our Support team through Live Chat, Phone, or Email [email protected]

Thank you for your patience in this matter.

INVESTIGATING 1:40 PM EST

Some servers are expecting latency, and some customers may experience intermittent connectivity issues. Our Server Health team is already aware and investigating the issue.

Further updates will be posted here.

Thank you for your patience and cooperation regarding troubleshooting this issue.

8th July 2021

Basic Email Basic/Advanced outbound issues

FIXED 03:50 PM EST

This issue is now resolved, and all services are now operational.

Thank you for your patience.

INVESTIGATING - 2:30 PM EST

We are investigating an issue regarding sending emails from our Basic and Advanced email services.

Sorry for the inconvenience. We will provide more updates as they become available.

Basic Email Basic/Advanced Inbound delays

FIXED 01:40 PM EST

This issue is now resolved, and all services are now operational.

Thank you for your patience.

INVESTIGATING - 1:00 PM EST

We are investigating an issue regarding inbound delays for our Basic and Advanced email service.

Sorry for the inconvenience. We will provide more updates as they become available.

Web Hosting HP301 - Emergency Maintenance

COMPLETE: July/08/2021 03:00 AM EST

The emergency maintenance has been completed successfully.

Should you continue to have any issues, please contact our support team via LiveChat, Phone or Email/Support Ticket. You can find all our contact info at www.hostpapa.com .

Server HP301 requires immediate emergency maintenance at this time. Our Server Health team is working on it, and we will post more updates as soon as they are available. We apologize for the inconvenience.

Thank you for your patience and cooperation.

Web Hosting HP253 - Emergncy Maintenance

COMPLETED: July/08/2021 02:00 AM EST

The emergency maintenance was completed and HP253 is operating normally again at this time.

Should you continue to have any issues, please contact our support team via LiveChat, Phone or Email/Support Ticket. You can find all our contact info at www.hostpapa.com .

Server HP253 requires immediate emergency maintenance at this time. Our Server Health team is working on it, and we will post more updates as soon as they are available. We apologize for the inconvenience.

Thank you for your patience and cooperation.