Past Incidents

FIXED: Nov/17/2021 05:10 AM EST

The issue with Dashboard has been fixed. Access to accounts should be working now. If you are still experiencing any issues, feel free to contact our Support team anytime, https://www.hostpapa.com/about-hostpapa/contact/

We appreciate your patience in this matter.

INVESTIGATING: Nov/17/2021 05:00 AM EST

We are experiencing some issues with accessibility on our Dashboard. This is being looked into and our System engineers are working to resolve it immediately.

More updates will be posted as they are available. Sorry for the inconvenience and thank you for your understanding.

FIXED: Nov/16/2021 04:00 PM EST

Our Engineering team has deployed a fix and papamail should be accessible again. If you are still experiencing issues with your papamail accounts, please contact our Support team through Live Chat, Phone, or Email [email protected]

Thank you for your patience and understanding in this matter.

INVESTIGATING: Nov/16/2021 06:30 AM EST

We are currently experiencing an issue hosted email affecting mail.papamail.net for inbound/outbound emails, users experience the following error message “4.7.1 Service unavailable - try again later”. Our engineering team is aware and currently investigating the issue. We will provide an update as soon as we have more information. We thank you for your patience.