Past Incidents

COMPLETED: Nov/23/2021 01:45 PM EST

The emergency maintenance has been completed and HP264 is operating normally again at this time.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

EMERGENCY MAINTENANCE: Nov/23/2021 01:05 PM EST

HP264 will be having emergency maintenance performed on it and as such services located on this server may be affected. We apologize for the inconvenience caused.

Further updates will be posted here. Thank you for your patience.

FIXED: Nov/22/2021 03:30 PM EST

Our Server Engineers have applied a fix and services should be accessible again. We are currently monitoring the stability of the server at this time.

If you are still experiencing any errors with your services, please contact our Support team through Live Chat, Phone, or Email [email protected]

Thank you for your patience and understanding in this matter.

INVESTIGATING: Nov/22/2021 02:00 PM EST

We are experiencing high load issues that may affect the ability of clients to access websites and email on server hp238.

This is being investigated by our Server Health team, and they are working to resolve the issue as soon as possible.

We sincerely apologize for the inconvenience that this has caused.

Thank you for your patience and cooperation regarding troubleshooting this issue. We will post further updates on this page until the issue is resolved.

FIXED: Nov/19/2021 08:00 PM EST

Our Server Engineers have applied a fix and services should be accessible again. We are currently monitoring the stability of the server at this time.

If you are still experiencing any errors with your services, please contact our Support team through Live Chat, Phone, or Email [email protected]

Thank you for your patience and understanding in this matter.

=======================================

INVESTIGATING: Nov/19/2021 06:30 PM EST

We are experiencing high load issues that may affect the ability of clients to access websites and email on server hp314.

This is being investigated by our Server Health team and they are working to resolve the issue as soon as possible.

We sincerely apologize for the inconvenience that this has caused.

Thank you for your patience and cooperation regarding troubleshooting this issue. We will post further updates on this page until the issue is resolved.