All systems are operational

Past Incidents

27th February 2022

S202 connectivity issues

FIXED: Feb/28/2022

The issue has been resolved and the S202 server is operating normally again at this time.

Should you continue to have any issues, please contact our support team through Phone, Email, and Live Chat: https://www.hostpapa.com/about-hostpapa/contact/.

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S202 server is experiencing some connectivity issues that may affect the ability of clients to access services/accounts on that server.

This has been identified by our server health team, and they are working to resolve the issue as soon as possible.

Thank you for your patience and cooperation in regard to troubleshooting this issue. We will post further updates on this page until the issue is resolved.

26th February 2022

No incidents reported

25th February 2022

Basic Email Papamail experiencing some emails issues

COMPLETED

The emergency maintenance has been completed and all email functionalities should be working properly.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

Thank you for your patience.

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We are experiencing a degradation in service for mail.papamail.net. Users may experience issues with receiving, sending, and logging in to the Webmail portal. Our Engineering team has been engaged, and they are currently investigating the issue.

Thank you for your patience and understanding while it's being resolved. We sincerely apologize for the inconvenience caused.

LiveChat Support System LiveChat is not Available

FIXED: Feb/25/2022 11:34 AM EST

LiveChat access has been restored and the issue is resolved.

The LC team continue to monitor in case of any further issues.


INVESTIGATING: Feb/25/2022 09:20 AM EST

Our LiveChat system is not operating at this time. The issue is being investigated and further updates will be posted here.

You can still reach us by phone or support ticket/email. Thank you for your patience and cooperation.

24th February 2022

Domain Registration Domain registration issue

FIXED: Feb/24/2022 01:10 PM EST

The issue with the Domain Registration form is already fixed.

Thank you again for your patience.


IDENTIFIED DOMAIN REGISTRATION FORM: Feb/24/2022 12:00 PM EST

We identified an issue with the Domain registration form which seems to be broken.

Our developers are already working on a fix. More updates will be informed here.

Thanks for your cooperation and we are sorry for any inconvenience.

LiveChat Support System LiveChat is not Available

FIXED: Feb/24/2022 12:55 PM EST

LiveChat access has been restored and the issue is resolved.

The LC team continue to monitor in case of any further issues.


INVESTIGATING: Feb/24/2022 10:30 AM EST

Our LiveChat system is not operating at this time. The issue is being investigated and further updates will be posted here.

You can still reach us by phone or support ticket/email. Thank you for your patience and cooperation.