Past Incidents

5th March 2022

No incidents reported

4th March 2022

HostPapa Dashboard Dashboard accessibility issue

We are experiencing issues with accessing HostPapa Dashboard. Users who are trying to log in might receive with Authenticating Error. Our Engineering team is already aware and working on the issue. We will post further updates as they are made available.

We sincerely apologize for the inconvenience caused.

The issue with HostPapa Dashboard has been fixed. Users should be able to log in to their accounts now without any issues. If you are still experiencing errors, please contact our support team via LiveChat, Email, or Phone. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

We sincerely apologize for the inconvenience.

Thank you for your understanding and patience in this matter.

3rd March 2022

Advanced Email Papamail connectivity issues

We are experiencing a degradation in service for mail.papamail.net. Users may experience issues with receiving, sending, and logging in to the Webmail portal. Our Engineering team has been engaged, and they are currently investigating the issue.

Thank you for your patience and understanding while it's being resolved. We sincerely apologize for the inconvenience caused.

Our Engineering Team has fixed the issue. Users should be able to send and receive emails as well as log in to webmail without any problems. If you continue to experience errors, please contact our support team via LiveChat, Email, or Phone. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

We sincerely apologize for the inconvenience.

Thank you for your understanding and patience in this matter.