All systems are operational

Past Incidents

9th April 2022

No incidents reported

8th April 2022

No incidents reported

7th April 2022

Web Hosting HP211 Emergency Reboot

COMPLETED: This task was completed at APRIL 07th, 2022 at 07:30 PM EDT

Once again, we apologize for any inconvenience and our Support is here 24/7 in case you need any additional assistance.

EMERGENCY REBOOT: APRIL 07th 2022 07:15 PM EDT

Our Server Health team will perform and emergency reboot on the server hp211.

Expected Impact: There will be a downtime, but we will endeavor to keep this to a minimum for the duration of the change.

We are counting on your patience and understanding. We will inform here as soon as it is finished. Thanks for your comprehension.

Web Hosting Some Servers Down

SERVERS DOWN: APRIL 07th 2022 06:40 PM EDT

Due to networking issues at the Datacenter some of our servers are currently experiencing issues connecting. This has been identified by our Server Health team and they are working to resolve this issue with the Datacenter as quickly as possible.

We are really sorry for all the inconvenience caused and we are counting on your patience while we work on the resolution.

The networking issues at the Datacenter have been fully resolved and services should be accessible now.

If you are still experiencing issues with your services, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

Thank you for your patience and understanding in this matter.

Our Server Health team together with our Network Engineers are continuously working on a fix to resolve the cause of the issue.

Further updates will be posted once made available.

We appreciate your patience and understanding while it's being resolved.

Our Server Health team is still working on a fix for the networking issues with the Datacenter.

We sincerely apologize for any inconvenience caused.

We appreciate your patience and understanding while it's being resolved. We will post further updates once available.
Web Hosting HP309 - Emergency Maintenance

COMPLETED: Apr/07/2022 09:10 AM EST

The emergency maintenance has been completed and HP309 is operating normally again at this time.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

EMERGENCY MAINTENANCE: Apr/07/2022 09:05 AM EST

Hp309 will be having emergency maintenance performed on it and as such services located on this server may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.

Further updates will be posted here. Thank you for your patience.

6th April 2022

Web Hosting HP211 - Server Connectivity Issues

HP211 server is experiencing some connectivity issues that may affect the ability of clients to access services/accounts on that server.

This has been identified by our server health team, and they are working to resolve the issue as soon as possible.

We sincerely apologize for the inconvenience caused. We will post further updates on this page until the issue is resolved.

The issue has been resolved and the HP211 server is operating normally again at this time.

Should you continue to have any issues, please contact our support team through Phone, Email, and Live Chat: https://www.hostpapa.com/about-hostpapa/contact/.

Thank you for your understanding.