All systems are operational

Past Incidents

11th April 2022

Web Hosting Network Issues - Multiple Serves

FIXED: 04/11/2022 03:15 PM EST

Thank you for your patience. The connectivity issues have been resolved at this time. All services/servers are responding normally. The datacenter will continue to investigate into the cause however if we can be of any assistance at anytime please do not hesitate to contact our 24/7 Support! Thank you again for your patience.

==============================================================================

INVESTIGATING: 04/11/2022 02:55 PM EST

We are currently experiencing network connectivity issues with the datacenter which is affecting multiple servers.

This has been identified by our server health team, and they are working to resolve the issue as soon as possible with the Dataceter.

We sincerely apologize for the inconvenience caused. We will post further updates on this page until the issue is resolved.

Web Hosting WS02 - Emergency Maintenance

COMPLETED: Apr/11/2022 03:00 AM EST

The emergency maintenance has been completed and WS02 is operating normally again at this time.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

EMERGENCY MAINTENANCE: Apr/11/2022 02:00 AM EST

WS02 will be having emergency maintenance performed on it and as such services located on this server may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.

Further updates will be posted here. Thank you for your patience.

10th April 2022

No incidents reported

9th April 2022

No incidents reported

7th April 2022

Web Hosting HP211 Emergency Reboot

COMPLETED: This task was completed at APRIL 07th, 2022 at 07:30 PM EDT

Once again, we apologize for any inconvenience and our Support is here 24/7 in case you need any additional assistance.

EMERGENCY REBOOT: APRIL 07th 2022 07:15 PM EDT

Our Server Health team will perform and emergency reboot on the server hp211.

Expected Impact: There will be a downtime, but we will endeavor to keep this to a minimum for the duration of the change.

We are counting on your patience and understanding. We will inform here as soon as it is finished. Thanks for your comprehension.

Web Hosting Some Servers Down

SERVERS DOWN: APRIL 07th 2022 06:40 PM EDT

Due to networking issues at the Datacenter some of our servers are currently experiencing issues connecting. This has been identified by our Server Health team and they are working to resolve this issue with the Datacenter as quickly as possible.

We are really sorry for all the inconvenience caused and we are counting on your patience while we work on the resolution.

The networking issues at the Datacenter have been fully resolved and services should be accessible now.

If you are still experiencing issues with your services, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

Thank you for your patience and understanding in this matter.

Our Server Health team together with our Network Engineers are continuously working on a fix to resolve the cause of the issue.

Further updates will be posted once made available.

We appreciate your patience and understanding while it's being resolved.

Our Server Health team is still working on a fix for the networking issues with the Datacenter.

We sincerely apologize for any inconvenience caused.

We appreciate your patience and understanding while it's being resolved. We will post further updates once available.