Some systems are experiencing issues

Past Incidents

29th April 2022

No incidents reported

28th April 2022

Web Hosting HP211 and VPS KVM131 - Emergency Maintenance

COMPLETE: Apr/28/2022 11:10 AM EST

The emergency maintenance has been completed on kvm131 as well and both servers are now operating as expected.

If you encounter any problem, do not hesitate to reach our support by LiveChat, phone or email.

Thanks for your comprehension and we apologize for any inconvenience this might have caused.

Update: Apr/28/2022 10:45 AM EST

The emergency maintenance has been completed on HP211, it is operating normally again at this time.

KVM131 VPS is still undergoing emergency maintenance and as such services located on this VPS may be affected and become inaccessible.

Further updates will be posted once available. Thank you for your patience.

EMERGENCY MAINTENANCE: Apr/28/2022 10:30 AM EST

HP211 and KVM131 VPS will be having emergency maintenance performed on them and as such services located on this server and VPS may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.

Further updates will be posted once available. Thank you for your patience.

Web Hosting S114 - Emergency Maintenance

COMPLETED: Apr/28/2022 06:05 AM EST

The emergency maintenance has been completed, S114 is operating normally again at this time.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

EMERGENCY MAINTENANCE: Apr/28/2022 05:25 AM EST

S114 will be having emergency maintenance performed on it and as such services located on this server may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.

Further updates will be posted once available. Thank you for your patience.

27th April 2022

No incidents reported

26th April 2022

Advanced Email Papamail Login Issues

FIXED: Apr/26/2022 12:50 PM EST

The engineering team has successfully resolved the issue by adding more resources to the director pool. Currently, we are no longer experiencing any delays or failures.

We appreciate your patience and understanding and we apologize for any inconvenience this might have caused you.

INVESTIGATING: Apr/26/2022 8:30 AM EST

We are experiencing a degradation in service for mail.papamail.net. Users may experience issues with receiving, sending, and logging in to the Webmail portal. Our Engineering team has been engaged, and they are currently investigating the issue.

Thank you for your patience and understanding while it's being resolved. We sincerely apologize for the inconvenience caused.