Past Incidents

FIXED: May/05/2022 4:00 AM EST

S150 server load is back to normal and working properly. Thank you for your patience.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

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INVESTIGATING: May/04/2022 10:45 PM EST

We are experiencing high load issues that may affect the ability of clients to access websites and email on server S150.

This is being investigated by our Server Health team and they are working to resolve the issue as soon as possible.

We sincerely apologize for the inconvenience that this has caused.

We will post further updates on this page until the issue is resolved.

COMPLETED: May/04/2022 11:55 AM EST

The emergency maintenance has been completed, S102 is operating normally again at this time.

We appreciate your patience and understanding during this task. If you encounter any issue, do not hesitate to contact us immediately.

EMERGENCY MAINTENANCE: May/04/2022 07:35 AM EST

S102 will be having emergency maintenance performed on it and as such services located on this server may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.

Further updates will be posted once available. Thank you for your patience.