Some systems are experiencing issues

Past Incidents

22nd July 2022

Basic Email Basic/Advanced Email Issue

FIXED: Jul/22/2021 04:35 AM EST

Our engineering team has fixed the issue. If you are still experiencing issues with your emails, please contact our Support team through Live Chat, Phone, or Email [email protected]

Thank you for your patience in this matter.

INVESTIGATING: Jul/22/2021 03:25 AM EST

We are currently experiencing login issues with HostPapa Basic/Advanced email accounts.

We are investigating this at this time, and will provide updates as they are available.

Thank you for your patience.

21st July 2022

Web Hosting HP255 - Emergency Maintenance

EMERGENCY MAINTENANCE: July/21/2022 11:12 PM EST

HP255 will be having emergency maintenance performed on it and as such services located on this server may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.

Further updates will be posted once available. Thank you for your patience.

COMPLETED: July/21/2022 11:43 PM EST

The emergency maintenance has been completed, and HP255 is operating normally again at this time.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

20th July 2022

Web Hosting KVM119 down for maintenance

COMPLETED: July/20/2022 11:40 AM EST

This task has been completed.

Once again, we apologize for any inconvenience and our Support is here 24/7 in case you need any additional assistance.

EMERGENCY MAINTENANCE: July/20/2022 10:50 AM EST

KVM119 will be having emergency maintenance performed on it and as such services located on this server may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.

Further updates will be posted once available. Thank you for your patience.

Web Hosting WS08 experiencing a networking issue

COMPLETED: July/20/2022 12:35 PM EST

This task has been completed.

Once again, we apologize for any inconvenience and our Support is here 24/7 in case you need any additional assistance.

EMERGENCY MAINTENANCE: July/20/2022 09:30 AM EST

WS08 is currently experiencing a networking issue and as such services located on these servers may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.

Further updates will be posted once available. Thank you for your patience.

VPS Hosting KVM121 down for maintenance

COMPLETED: July/20/2022 10:40 AM EST

This task has been completed.

Once again, we apologize for any inconvenience and our Support is here 24/7 in case you need any additional assistance.

EMERGENCY MAINTENANCE: July/20/2022 09:15 AM EST

KVM121 will be having emergency maintenance performed on it and as such services located on this server may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.

Further updates will be posted once available. Thank you for your patience.