All systems are operational

Past Incidents

7th September 2022

Web Hosting Korax INT2 - Emergency Maintenance

EMERGENCY MAINTENANCE: 07/09/2022 01:00 PM EST

Korax's INT2 server is currently experiencing issues and may result in servers loading slower than normal.

Services connected with INT2 are affected, which does include some Internal Servers, the AMS Control Panel (such as viewing email storage / php options) as well as internal staff tools/access. Websites and Email are currently unaffected. We are working as quickly as possible to resolve this issue will continue to provide updates as available and do thank you for your patience.

Further updates will be posted here.

COMPLETED: 07/09/2022 2:20 PM EST

Thank you for your patience. The emergency maintenance has completed. All services have now been restored and operating normally at this time.

If you notice any issues or we can be of assistance please do not hesitate to contact Support.
Web Hosting HP308 - Emergency Maintenance

EMERGENCY MAINTENANCE: Sep/06/2022 10:00 PM EST

HP308 will be having emergency maintenance performed on it and as such services located on this server may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.

Further updates will be posted once available. Thank you for your patience.

COMPLETED: Sep/06/2022 10:30 PM EST

The emergency maintenance has been completed, and HP308 is operating normally again at this time.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

6th September 2022

No incidents reported

5th September 2022

Web Hosting Multiple Dedicated Servers - Server Connectivity Issues

FIXED: SEP/05/2022 05:26 PM EST

The issue was fixed by our technicians and all the servers are functional again.

If you are still encountering any issues on your side, please, do not hesitate to contact us immediately for a further investigation.

Sorry for all the inconvenience this might have caused you and thanks for the patience.

INVESTIGATING: SEP/05/2022 - 02:50 PM EDT

Multiple dedicated servers are experiencing some connectivity issues that may affect the ability of clients to access services/accounts on these servers.

This has been identified by our server health team, and they are working to resolve the issue as soon as possible.

Further updates will be posted here.

We sincerely apologize for the inconvenience.

4th September 2022

Multiple Dedicated Servers - Server Connectivity Issues

FIXED: SEP/5/2022 09:45 AM EST

This issue was fixed by our technicians and all the servers are functional again.

If you encounter any issues on your side, please, do not hesitate to contact us immediately for a further investigation.

Sorry for all the inconvenience this might have caused you and thanks for the patience.

IDENTIFIED: SEP/5/2022 03:40 AM EST

The issue is ongoing, the cause has been identified and our server health team is working on applying a fix.

Further updates will be posted here.

We sincerely apologize for the inconvenience.

INVESTIGATING: SEP/4/2022 06:30 PM EST

Multiple dedicated servers are experiencing some connectivity issues that may affect the ability of clients to access services/accounts on these servers.

This has been identified by our server health team, and they are working to resolve the issue as soon as possible.

Further updates will be posted here.

We sincerely apologize for the inconvenience.