Past Incidents

1st October 2022

No incidents reported

30th September 2022

Web Hosting Multiple Servers - Emergency Maintenance
3 years ago

EMERGENCY MAINTENANCE: Sep/29/2022 10:08 PM EST

KVM253will be having emergency maintenance performed on it and multiple servers and services located on these server may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.

Further updates will be posted once available. Thank you for your patience.

The emergency maintenance has been completed for KVM253 and all services are normal once again.

Should you have any issues however please do contact our 24/7 Support team via LiveChat, Phone, or Email/Support Ticket at any time!

3 years ago

29th September 2022

No incidents reported

28th September 2022

Basic Email Papamail Issues
3 years ago

INVESTIGATING: Sep/28/2022 11:00 AM EDT

We are currently experiencing inbound mail delays on Cluster A. Our engineering team is investigating the issue.

Both Basic and Advanced email services are affected by this.

We appreciate your patience and understanding.

FIXED: Sep Sep/28/2022 1:30 PM EDT

The traffic has subsided on its own as per the engineering team and we are no longer experiencing any inbound delays on Cluster A.

We apologize for any inconvenience and if you have encoutered any issue after this time, please, reach our live support via chat, ticket or voice. Thanks for you comprehension!

3 years ago