Past Incidents

EMERGENCY MAINTENANCE: Oct/06/2022 01:35 AM EDT

WS10 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We do apologize for any inconvenience caused.

Further updates will be posted once available. Thank you again for your patience.

FIXED: Oct/05/2022 7:03 PM EDT

This is now resolved. Thanks for your kind patience and for your effort regarding this matter.

If you are still experiencing issues with your account access, website, emails, etc., please contact our Support team through Live Chat, Phone, or Email [email protected]

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INVESTIGATING: Oct/05/2022 6:42 PM EDT

KVM101 is experiencing high load issues that may affect the ability of clients to access services/accounts on that server.

This has been identified by our server health team, and they are working to resolve the issue as soon as possible.

Thank you for your patience and cooperation in regard to troubleshooting this issue. We will post further updates on this page until the issue is resolved.

FIXED: Oct/04/2022 03:30 AM EST

The maintenance has been completed by our technicians and all the features and files are functional again.

If you are still encountering any issues on your side, please, do not hesitate to contact us immediately for a further investigation.

Sorry for all the inconvenience this might have caused you and thanks for the patience.

EMERGENCY MAINTENANCE: Oct/04/2022 01:47 AM EST

We will be having emergency maintenance performed on multiple servers (WS04, WS05, WS06, WS07, WS08, and WS09), and services located on these servers may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.

Further updates will be posted once available. Thank you for your patience.

FIXED: Oct/03/2022 04:00 AM EST

The maintenance has been completed by our technicians and all the features and files are functional again.

If you are still encountering any issues on your side, please, do not hesitate to contact us immediately for a further investigation.

Sorry for all the inconvenience this might have caused you and thanks for the patience.

EMERGENCY MAINTENANCE: Oct/03/2022 01:47 AM EST

We will be having emergency maintenance performed on it, and multiple servers (ws01,ws02, and ws03) and services located on these servers may be affected and become inaccessible. We sincerely apologize for the inconvenience caused.

Further updates will be posted once available. Thank you for your patience.