Past Incidents

21st October 2022

Web Hosting HP328 - Server Down

Due to a failure on server HP328, clients hosted on this server will be experiencing issues loading their services/sites. This is being worked on by our server support team and further updates will be posted here.

We sincerely apologize for the inconvenience this might cause.

The server was rebooted and is operating normally as expected. If you encounter any issues, please do not hesitate to reach our support anytime via Live Chat, Phone, or Email: https://hostpapa.com/about-hostpapa/contact

Thanks for your patience and apologies for any inconvenience caused.

20th October 2022

No incidents reported

19th October 2022

No incidents reported

18th October 2022

Phone Support System Phone Support System issue

FIXED Oct/18/2022 03:30 AM

The issue has been resolved. Thank you for your patience.

INVESTIGATING Oct/18/2022 01:00 AM

We have identified an issue with our voice support phone lines that are affecting incoming and outgoing calls. You may not be able to contact us via phone.

This is being investigated, and we will update this status page periodically until resolved.

We're sorry for the inconvenience. You can still contact support via our ticket system, by email, and via LiveChat support at our website (https://www.hostpapa.com).