All systems are operational

Past Incidents

9th December 2022

No incidents reported

8th December 2022

Phone Support System North American toll-free line not working

INVESTIGATING DEC/8/2022 12:00 PM

We are aware that our North American toll-free number 1-888-959-7272 is currently not working correctly. We are working with our carrier to restore service. In the meantime, we ask North American customers to please use 905-315-3455 to contact us. .

We're sorry for the inconvenience.

You can also contact us via our ticket system, by email and via LiveChat support at our website (https://www.hostpapa.com).

FIXED: DECEMBER/08/2022 4:30 PM EST

The issue we encountered with US phone number is fixed at the moment and the toll-free line is back.

We apologize for any inconvenience and we're at your disposal 24/7 via chat, phone and email. Thanks for your patience!
Reseller Hosting R132 - emergency maintenance

COMPLETED: Dec/08/2022 11:10 AM EST

The emergency maintenance has been completed, R132 is operating normally again at this time.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

EMERGENCY MAINTENANCE: Dec/08/2022 04:45 AM EST

R132 is currently having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We do apologize for any inconvenience caused.

Further updates will be posted once available. Thank you again for your patience.

7th December 2022

No incidents reported