All systems are operational

Past Incidents

2nd March 2023

Web Hosting [VPS servers] Multiple nodes are experiencing issues

EMERGENCY MAINTENANCE: July/08/2023 - 2:00 PM EDT

The following nodes hosting some of our VPS servers are experiencing issues at this time.

kvm250 to kvm261, c100 to c103, and ws02

Website and email content may be slow or unresponsive at this time. We're investigating the issue thoroughly at the moment.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

Reseller Hosting R140 - Emergency Maintenance

EMERGENCY MAINTENANCE: Mar/02/2023 10:00 AM EST

R140 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

Web Hosting Outbound SMTP Mail System - Emergency Maintenance

COMPLETED:Mar/02/2023 9:30 AM EST

The maintenance has been completed by our technicians and all the features and files are functional again.

If you are still encountering any issues on your side, please, do not hesitate to contact us immediately for further investigation.

Sorry for all the inconvenience this might have caused you and thank you for your patience.


EMERGENCY MAINTENANCE: Mar/02/2023 8:00 AM EST

Our Engineering team will be performing emergency maintenance on our Outbound Mail system. During this period, SMTP connection on outgoing and sending out emails might be affected.

We sincerely apologize for the inconvenience this might have caused.

We will post further updates once available.

Web Hosting Outbound SMTP Mail System - Emergency Maintenance

COMPLETED:Mar/02/2023 6:00 AM EST

The maintenance has been completed by our technicians and all the features and files are functional again.

If you are still encountering any issues on your side, please, do not hesitate to contact us immediately for further investigation.

Sorry for all the inconvenience this might have caused you and thank you for your patience.


EMERGENCY MAINTENANCE: Mar/02/2023 4:30 AM EST

Our Engineering team will be performing emergency maintenance on our Outbound Mail system. During this period, SMTP connection on outgoing and sending out emails might be affected.

We sincerely apologize for the inconvenience this might have caused.

We will post further updates once available.

Web Hosting S132 - Emergency Maintenance

COMPLETED: Mar/02/2023 4:30 AM EST

The emergency maintenance has been completed and S132 is operating normally again.

Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.


EMERGENCY MAINTENANCE: Mar/02/2023 4:00 AM EST

S132 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

Web Hosting S131 - Emergency Maintenance

COMPLETED: Mar/02/2023 2:35 AM EST

The emergency maintenance has been completed and S131 is operating normally again.

Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.


EMERGENCY MAINTENANCE: Mar/02/2023 2:00 AM EST

S131 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

1st March 2023

VPS Hosting KVM109 node is experiencing issues

EMERGENCY MAINTENANCE: Mar/01/2023 9:20 AM EST

The VPS node KVM109 is experiencing issues at this time. Website and email content may be slow or unresponsive at this time. We're investigating the issue thoroughly at the moment.

We're sorry for any inconvenience this may have caused.

Advanced Email Papamail - Emergency Maintenance

FIXED: Mar/01/2023 09:35 AM EST

The engineering team has successfully completed the maintenance. Currently, we are no longer experiencing any delays or failures.

We appreciate your patience and understanding and we apologize for any inconvenience this might have caused you.


EMERGENCY MAINTENANCE: Mar/01/2023 08:50 AM EST

Our Engineering team will be performing emergency maintenance on our Papamail servers. During this time, access to webmail and incoming and outgoing emails might be affected.

We sincerely apologize for the inconvenience this might have caused.

We will post further updates once available.

Web Hosting S130 - Emergency Maintenance

COMPLETED: Mar/01/2023 7:50 AM EST

The emergency maintenance has been completed and S130 is operating normally again.

Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.


EMERGENCY MAINTENANCE: Mar/01/2023 7:00 AM EST

S130 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

Web Hosting S129 - Emergency Maintenance

COMPLETED: Mar/01/2023 4:25 AM EST

The emergency maintenance has been completed and S129 is operating normally again.

Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.


EMERGENCY MAINTENANCE: Mar/01/2023 4:00 AM EST

S129 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

Web Hosting S128 - Emergency Maintenance

EMERGENCY MAINTENANCE: Mar/01/2023 2:00 AM EST

S128 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

Web Hosting R134 - Emergency Maintenance

EMERGENCY MAINTENANCE: Mar/01/2023 12:30 AM EST

R134 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

28th February 2023

Web Hosting S127 - Emergency Maintenance

COMPLETED: Feb/28/2023 08:00 AM EST

The emergency maintenance has been completed and S127 is operating normally again.

Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.


EMERGENCY MAINTENANCE: Feb/28/2023 7:00 AM EST

S127 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

Web Hosting S126 - Emergency Maintenance

COMPLETED: Feb/28/2023 04:30 AM EST

The emergency maintenance has been completed and S126 is operating normally again.

Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.


EMERGENCY MAINTENANCE: Feb/28/2023 4:00 AM EST

S126 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

Web Hosting S125 - Emergency Maintenance

COMPLETED: Feb/28/2023 03:00 AM EST

The emergency maintenance has been completed and S125 is operating normally again.

Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.


EMERGENCY MAINTENANCE: Feb/28/2023 2:25 AM EST

S125 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

Web Hosting R138 - Emergency Maintenance

COMPLETED: Feb/28/2023 02:25 AM EST

The emergency maintenance has been completed and R138 is operating normally again.

Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.


EMERGENCY MAINTENANCE: Feb/28/2023 2:00 AM EST

R138 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

Web Hosting R128 - EMERGENCY MAINTENANCE

EMERGENCY MAINTENANCE: Feb/28/2023 12:00 AM EST

R128 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

27th February 2023

Web Hosting S124 - Emergency Maintenance

COMPLETED: Feb/27/2023 07:55 AM EST

The emergency maintenance has been completed and S124 is operating normally again.

Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.


EMERGENCY MAINTENANCE: Feb/27/2023 07:00 AM EST

S124 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

Web Hosting S123 - Emergency Maintenance

COMPLETED: Feb/27/2023 04:30 AM EST

The emergency maintenance has been completed and S123 is operating normally again.

Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.


EMERGENCY MAINTENANCE: Feb/27/2023 04:00 AM EST

S123 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

Web Hosting S118 - Emergency Maintenance

COMPLETED: Feb/27/2023 03:15 AM EST

The emergency maintenance has been completed and S118 is operating normally again.

Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.


EMERGENCY MAINTENANCE: Feb/27/2023 02:45 AM EST

S118 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

Reseller Hosting R124 - Emergency Maintenance

COMPLETED: Feb/27/2023 02:45 AM EST

The emergency maintenance has been completed and R124 is operating normally again.

Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.


EMERGENCY MAINTENANCE: Feb/27/2023 2:00 AM EST

R124 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

Reseller Hosting R127 - Emergency Maintenance

EMERGENCY MAINTENANCE: Feb/27/2023 12:00 AM EST

R127 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.