No incidents reported
IDENTIFIED: March/3/2023 - 4:50 PM EST
R125 is experiencing an issue that may affect some customers on that server.
This has been identified by our server health team, and they are working to resolve the issue as soon as possible.
Thank you for your patience and cooperation in regard to troubleshooting this issue. We will post further updates on this page until the issue is resolved.
EMERGENCY MAINTENANCE: July/08/2023 - 2:00 PM EDT
The following nodes hosting some of our VPS servers are experiencing issues at this time.
kvm250 to kvm261, c100 to c103, and ws02
Website and email content may be slow or unresponsive at this time. We're investigating the issue thoroughly at the moment.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
EMERGENCY MAINTENANCE: Mar/02/2023 10:00 AM EST
R140 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
COMPLETED:Mar/02/2023 9:30 AM EST
The maintenance has been completed by our technicians and all the features and files are functional again.
If you are still encountering any issues on your side, please, do not hesitate to contact us immediately for further investigation.
Sorry for all the inconvenience this might have caused you and thank you for your patience.
EMERGENCY MAINTENANCE: Mar/02/2023 8:00 AM EST
Our Engineering team will be performing emergency maintenance on our Outbound Mail system. During this period, SMTP connection on outgoing and sending out emails might be affected.
We sincerely apologize for the inconvenience this might have caused.
We will post further updates once available.
COMPLETED:Mar/02/2023 6:00 AM EST
The maintenance has been completed by our technicians and all the features and files are functional again.
If you are still encountering any issues on your side, please, do not hesitate to contact us immediately for further investigation.
Sorry for all the inconvenience this might have caused you and thank you for your patience.
EMERGENCY MAINTENANCE: Mar/02/2023 4:30 AM EST
Our Engineering team will be performing emergency maintenance on our Outbound Mail system. During this period, SMTP connection on outgoing and sending out emails might be affected.
We sincerely apologize for the inconvenience this might have caused.
We will post further updates once available.
COMPLETED: Mar/02/2023 4:30 AM EST
The emergency maintenance has been completed and S132 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Mar/02/2023 4:00 AM EST
S132 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
COMPLETED: Mar/02/2023 2:35 AM EST
The emergency maintenance has been completed and S131 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Mar/02/2023 2:00 AM EST
S131 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
EMERGENCY MAINTENANCE: Mar/01/2023 9:20 AM EST
The VPS node KVM109 is experiencing issues at this time. Website and email content may be slow or unresponsive at this time. We're investigating the issue thoroughly at the moment.
We're sorry for any inconvenience this may have caused.
FIXED: Mar/01/2023 09:35 AM EST
The engineering team has successfully completed the maintenance. Currently, we are no longer experiencing any delays or failures.
We appreciate your patience and understanding and we apologize for any inconvenience this might have caused you.
EMERGENCY MAINTENANCE: Mar/01/2023 08:50 AM EST
Our Engineering team will be performing emergency maintenance on our Papamail servers. During this time, access to webmail and incoming and outgoing emails might be affected.
We sincerely apologize for the inconvenience this might have caused.
We will post further updates once available.
COMPLETED: Mar/01/2023 7:50 AM EST
The emergency maintenance has been completed and S130 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Mar/01/2023 7:00 AM EST
S130 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
COMPLETED: Mar/01/2023 4:25 AM EST
The emergency maintenance has been completed and S129 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Mar/01/2023 4:00 AM EST
S129 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
EMERGENCY MAINTENANCE: Mar/01/2023 2:00 AM EST
S128 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
EMERGENCY MAINTENANCE: Mar/01/2023 12:30 AM EST
R134 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
COMPLETED: Feb/28/2023 08:00 AM EST
The emergency maintenance has been completed and S127 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/28/2023 7:00 AM EST
S127 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
COMPLETED: Feb/28/2023 04:30 AM EST
The emergency maintenance has been completed and S126 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/28/2023 4:00 AM EST
S126 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
COMPLETED: Feb/28/2023 03:00 AM EST
The emergency maintenance has been completed and S125 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/28/2023 2:25 AM EST
S125 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
COMPLETED: Feb/28/2023 02:25 AM EST
The emergency maintenance has been completed and R138 is operating normally again.
Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.
EMERGENCY MAINTENANCE: Feb/28/2023 2:00 AM EST
R138 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.
EMERGENCY MAINTENANCE: Feb/28/2023 12:00 AM EST
R128 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.
We sincerely apologize for any inconvenience caused.
We will post updates once available. Thank you for your patience.