All systems are operational

Past Incidents

27th April 2023

Web Hosting HP329 - Emergency Maintenance

EMERGENCY MAINTENANCE: Apr/27/2023 - 11:45 AM EDT

HP329 is having emergency hardware maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

Web Hosting KVM127 - Emergency Maintenance

EMERGENCY MAINTENANCE: Apr/27/2023 - 10:35 AM EDT

KVM127 is having emergency hardware maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

Web Hosting HP347 - EMERGENCY MAINTENANCE

COMPLETED: Apr/27/2023 - 09:20 AM EST

The emergency maintenance has been completed, and HP347 is operating normally again at this time. We are still monitoring to ensure stability.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.


EMERGENCY MAINTENANCE: Apr/27/2023 - 08:40 AM EST

HP347 is having emergency harware maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

Basic Email Papamail Login Issues

FIXED:April/27/2022 08:15 AM EST

The engineering team has successfully resolved this. Currently, we are no longer experiencing any delays or failures.

We appreciate your patience and understanding and we apologize for any inconvenience this might have caused you.


UPDATE: April/27/2022 08:00 AM EST

Our Engineering team has implemented a fix and the services are back to normal. We will be monitoring the service to ensure all is working normally

We will provide further updates as they appear. We thank you for your patience and understanding.


INVESTIGATING: April/27/2022 07:30 AM EST

We are experiencing a degradation in service for mail.papamail.net. Users may experience issues with receiving, sending, and logging in to the Webmail portal. Our Engineering team has been engaged, and they are currently investigating the issue.

Thank you for your patience and understanding while it's being resolved. We sincerely apologize for the inconvenience caused.

Web Hosting HP250 - EMERGENCY MAINTENANCE

COMPLETED: Apr/27/2023 - 03:00 AM EST

The emergency maintenance has been completed, and HP250 is operating normally again at this time. We are still monitoring to ensure stability.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.


EMERGENCY MAINTENANCE: Apr/27/2023 - 02:45 AM EST

HP250 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

Web Hosting Multiple Servers - Emergency Maintenance

EMERGENCY MAINTENANCE: Apr/27/2023 01:30 AM EST

We will be having emergency maintenance performed on multiple servers and as such services located on this server may be affected and become inaccessible.

ws09.servername.online and wcf01.servername.online

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

Web Hosting Protection Power CDN Issue

FIXED: Apr/27/2023 1:20 AM EDT

The cause of the error has been resolved and websites should now be working properly.

We sincerely apologize for the inconvenience caused.

Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

==============================================================

Our Protection Power engineers identified an issue with the CDN service wherein the websites will display Error 534, and they are working to resolve the issue as soon as possible.

Please accept our sincerest apologies for the inconvenience caused.

We will post further updates on this page until the issue is resolved.

Web Hosting KVM127 - EMERGENCY MAINTENANCE

COMPLETED: Apr/26/2023 - 11:30 PM EDT

The emergency maintenance has been completed and KVM127 is operating normally again at this time. We are still monitoring to ensure stability.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.


EMERGENCY MAINTENANCE: Apr/26/2023 - 9:15 PM EDT

KVM127 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

26th April 2023

Web Hosting HP347 - EMERGENCY MAINTENANCE

COMPLETED: Apr/26/2023 - 1:30 PM EDT

The emergency maintenance has been completed, and HP347 is operating normally again at this time. We are still monitoring to ensure stability.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.


EMERGENCY MAINTENANCE: Apr/26/2023 - 12:30 PM EDT

HP347 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

Web Hosting KVM116 - EMERGENCY MAINTENANCE

COMPLETED: Apr/26/2023 - 1:30 PM EDT

The emergency maintenance has been completed, and KVM116 is operating normally again at this time. We are still monitoring to ensure stability.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.


KVM116 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

Web Hosting KVM127 - EMERGENCY MAINTENANCE

COMPLETED: Apr/26/2023 - 11:45 AM EDT

The emergency maintenance has been completed, and KVM127 is operating normally again at this time. We are still monitoring to ensure stability.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.


EMERGENCY MAINTENANCE: Apr/26/2023 - 10:55 AM EDT

KVM127 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

Web Hosting HP269 - EMERGENCY MAINTENANCE

COMPLETED: Apr/26/2023 10:10 AM EST

The emergency maintenance has been completed, and HP269 is operating normally again at this time. We are still monitoring to ensure stability.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.


EMERGENCY MAINTENANCE: Apr/26/2023 9:55 AM EST

HP269 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

Web Hosting HP267 - EMERGENCY MAINTENANCE

COMPLETED: Apr/26/2023 4:20 AM EST

The emergency maintenance has been completed, and HP267 is operating normally again at this time. We are still monitoring to ensure stability.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.


EMERGENCY MAINTENANCE: Apr/26/2023 4:15 AM EST

HP267 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

25th April 2023

No incidents reported

24th April 2023

Web Hosting WCF01 - Emergency Maintenance

EMERGENCY MAINTENANCE: April/24/2023 - 07:30 PM EST

WCF01 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once they are available. Thank you for being so patient.

Web Hosting KVM127 - Emergency Maintenance

COMPLETED: Apr/24/2023 4:15 PM EDT

The emergency maintenance has been completed, and KVM127 is operating normally again at this time. We are still monitoring to ensure stability.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.


EMERGENCY MAINTENANCE: Apr/24/2023 3:45 PM EDT

KVM127 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

Web Hosting KVM127 - Emergency Maintenance

COMPLETED:Apr/24/2023 06:30 AM EST

The emergency maintenance has been completed, and KVM127 is operating normally again at this time. We are still monitoring to ensure stability

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.


EMERGENCY MAINTENANCE: Apr/24/2023 05:50 AM EST

KVM127 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.

Web Hosting Multiple Servers - Emergency Maintenance

COMPLETED: Apr/24/2023 04:30 AM EST

The emergency maintenance has been completed for the aforementioned servers.

Should you continue to have any issues, please don't hesitate to get in touch with our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.


UPDATE: Apr/24/2023 04:00 AM EST

The maintenance on servers ws1, ws2, wsd7, wsd8 and wsd9 has been completed. The WS09 server is still ongoing.

Further updates will be posted once available. Thank you for your patience.


EMERGENCY MAINTENANCE: Apr/24/2023 01:20 AM EST

We will be having emergency maintenance performed on multiple servers and as such services located on this server may be affected and become inaccessible.

ws09.servername.online, ws1.korax.net, ws2.korax.net, wsd7.korax.net, wsd8.korax.net, and wsd9.korax.net

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.